help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracker issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2022 04:28

‎10-05-2022 04:28

Sensr tracker not working for skin temp and erratic on sleep tracking. I called customer service and was told they were aware and will monitor. WHAT!!. JUST ABOUT HAD IT WITH THEY ASSISTANCE AND WILL BE LOOKING TO RETURN . IF THEY KNEW ABOUT THIS THIS should  HAVE BEEN PULLED OFF THE SHELVES. ANYONE ELSE EXPERIENCING.? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-09-2022 05:56

‎10-09-2022 05:56

I'm not aware of how long they've known about this issue, nor am I defending them at all, but issues like this take time.  For all we know, they may be rolling out a fix this week (for the record, I have no idea if they'll do that or not).  

 

Do you mind explaining what the issue is so that others are aware?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes