Sense doesn't track sleep well

[BurgerFriesSoda]

I have sense too and never satisfied with it’s sleep tracking. I really like Fitbit’s approach towards fitness but this one aspect is really annoying. I hope Fitbit will test my unit whether it has some hardware issue. I wear it properly, followed every instruction & went through troubleshooting steps. Please Fitbit help me regarding my issue. Thanks 

Moderator edit: updated subject for clarity. 

[SunsetRunner]

@BurgerFriesSoda - this is a community forum. We are just other Fitbit users. It would be best for you to contact Fitbit Support directly for help. 

[AndreaFitbit]

Thanks for getting back to us @BurgerFriesSoda and @SunsetRunner and for mentioning that you have followed every instruction and went to troubleshooting steps to fix your Sense heart rate monitor @BurgerFriesSoda.

As @SunsetRunner mentioned, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

See you around. 

[Newtripley]

Hello 

What are the issues you are having?

Sometimes when you sync in the morning to see your sleep score and it either says Analysing sleep or maybe no sleep score sync it again this works for me 

Also and I'm sure you've already heard this Sense cant analysis sleep if you've slept less than I think its 2hrs 30 mins or if you were very restless 

[AndreaFitbit]

Thaks for getting back to us and for your advise comments @Newtripley. 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Keep on visiting the forums.