03-20-2021
10:18
- last edited on
12-25-2022
15:56
by
LizzyFitbit
03-20-2021
10:18
- last edited on
12-25-2022
15:56
by
LizzyFitbit
Clock face flipping between 2 clock faces...one is not even one of mine!
Has anyone has this problem?
Thank you!
Moderator Edit: Clarified subject
03-20-2021 11:55
03-20-2021 12:28 - edited 12-23-2022 14:23
03-20-2021 12:28 - edited 12-23-2022 14:23
Hello @CarolinaGirlA and welcome to the Help forum. What is the name of the clock face you are using? And do you use Sleep Mode? There are some clock faces that have a very different appearance when you are in sleep mode. It's possible that you are switching between the normal and sleep views of the same clock face. The touch screen of the Sense/Versa 3 seems MUCH more sensitive than other Fitbit smartwatches I have used. Users are posting that sleeves and gloves cause changes. Another user wrote that her sleeve kept starting an exercise workout!
My clock face behaves differently from what you are experiencing if the Always On option is chosen as described in the previous post. When I choose the Always On, my clock face is in a reduced power display, but immediately displays like normal when I raise my wrist.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-20-2021 17:54
03-20-2021 17:54
12-22-2022 19:19
12-22-2022 19:19
THANK YOU!!! This was driving me nuts!! I don't know how it got turned on but I couldn't figure it out. Whew! Thanks again!