Sense is Bricked

[KrisCSr]

My Sense battery died. After charging it, the Logo appeared and stays on. It will only go out if I hard reset it or let the battery die. After the hard reset, it'll go back to the logo. I've tried releasing the button at different times during the reset with no change. 

Going by the threads in this forum, the other Fitbit forums, as well as Reddit, this is a known, maybe even deliberate, issue, which doesn't seem to have a resolution. 

I'm just reporting this and don't expect an actual fix, so there's no need for a moderator to respond... Unless they want to send me a new one. 

Prime Day is coming up, so I may have a new Garmin on my wrist soon. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @KrisCSr. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense is still unresponsive. I understand your concern, we're here to help you! 

Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Thanks in advance!