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Sense is experiencing a charging issue

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‎04-30-2021 09:12 - last edited on ‎05-01-2021 07:25 by Fitbit Moderator

‎04-30-2021 09:12 - last edited on ‎05-01-2021 07:25 by Fitbit Moderator

My sense is only charging to 99%

 

 

 

Moderator edit: subject for clarity

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‎04-30-2021 10:56

‎04-30-2021 10:56

You need to wait a little longer - it takes about 15 minutes to reach 100% from 99%

Author | ch, passion for improvement.

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‎05-01-2021 07:32

In response to Guy_

‎05-01-2021 07:32

Hello @Teecy. Welcome to the community forums! @Guy_ I'm happy to see you here and thanks for your input! 

 

Overall, your Sense should take approximately 1-2 hours to fully charge. Also, make sure that you're charging your Sense into a USB port on your computer, a UL-certified USB wall charger, or another low-energy device. 

 

For instructions about how to properly charge your Sense, please check: How do I charge my Fitbit device?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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