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Sense is loosing time

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‎06-11-2022 12:13 - last edited on ‎06-12-2022 17:31 by Fitbit Moderator

‎06-11-2022 12:13 - last edited on ‎06-12-2022 17:31 by Fitbit Moderator

Sense is loosing and hour my phone is 3:12, sense is 2:12

 

Moderator Edit: Clarified subject

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‎06-11-2022 13:33

‎06-11-2022 13:33

The difference is always one hour or can be any number of minutes? If the first check the time zone setting in your Fitbit app.

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‎06-12-2022 08:14

‎06-12-2022 08:14

Hi, @M65488 welcome to the community, go into the Fitbit app on your mobile phone, at the today screen touch your icon in the top left corner>app settings>turn off automatic time zone>select your correct time zone>return to your "today" screen and sync (by sliding g your finger down the screen & then releasing).

If this does not correct your problem you may be experiencing a syncing issue, these articles How do Fitbit devices sync their data? & Why won't my Fitbit device sync? provide guidance and advice.

If you are still stuck, please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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