help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense is no longer charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2021 00:45 - last edited on ‎06-03-2021 15:50 by Fitbit Moderator

‎06-03-2021 00:45 - last edited on ‎06-03-2021 15:50 by Fitbit Moderator

My fitbit sense is no longer charging, I have had for about 6 months, not sure what to do or who to talk to about this. I have tried multiple outlets and cleaned off the area. Please help

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎06-03-2021 03:53

‎06-03-2021 03:53

Contact support, they can send you a new one..

Best Answer
0 Votes

‎06-03-2021 06:19

In response to lablover55

‎06-03-2021 06:19

As @lablover55  says, probably best to contact Fitbit Support directly. They may be able to help you with a replacement charger, its a known issue with some chargers.

Author | ch, passion for improvement.

Best Answer
0 Votes