We want to share an update regarding Google Assistant on Fitbit Smartwatches. Over the next few weeks we will be progressively phasing out Google Assistant on your Fitbit device. You can learn more about this process here. This change means that Goo...
Accidentally erased sleep tracker from Sense. How do I reinstall it? Moderator Edit: Clarified subject
I've searched and read how the altimeter can malfunction. I live in Florida, it's dead flat, no two story houses almost at all. It's not that windy, not compared to the last state I lived in which worked with a different Fitbit(charge 2) My sense rec...
Can someone please tell me how to record this? I specifically bought the Sense because it was advertised as supporting open water swimming but it can only record laps and so the distance reported is incorrect. I’m swimming round a loch - not laps. He...
Hi, I have searched on your forum and I have not found a proper answer to my issue.I have contacted fitbit support but some cheeky agent only hung up on me...I’ve been having these issues for about a month now.My watch is not able to sync to my IPhon...
Sense not visible to phone
how do i edit the nutrition goals for my own customized macro split rather than what fitbit "thinks" i want. Also how do i prevent fitbit from changing nutrition and calorie goals based on my activity level?
Wore my Fitbit sense in the pool and now the Home Screen is not working. I am also not happy with the heart rate reading of my watch. I am in the elliptical and my heart rate is 90 when I clearly know it is not. The watch does not read heart rates pr...
Seems myself and a lot of others are having problems with the Sense not syncing! I have done everything that troubleshooting suggests it worked once and stopped straight after! Also I have just learnt that certain features don’t work in Australia!!! ...
i have been trying for a week to load the Starbucks app on my fitbit sense. When I add the number in the fitbit app the barcode will appear on my watch but it wont scan. in the actual fitbit Starbucks app, it says no Starbucks card. i have called, c...
Dear support When Cambodia people can get sense avaliable update for using ECG and SPo2 ? And Starbuck app too. If still not available for update like this can I change region to USA? It has above app. Thank Richard.C Moderator Edi...
1) I noticed my two month old Sense started to use a lot more battery about a month ago, but it still worked. 2) Then 2 weeks ago, it stopped syncing with my iPhone, with occasionally syncs when connected to the charging cable even though the watch w...
Is there a way to see my current heart rate on a screen other than my watch? I'd like to just set my phone in front of me and be able to check an interval timer and current heart rate.
After update to 14.6 my iPhone and fitbitapp don’t communicate anymore. I reset everything but nothing helps anymore. What to do ?
I hike a lot, sometimes over rough terrain. Our group can have some slow going and brief stops as we all scramble up the craggy parts or over boulders. My Sense is autopausing when we have these stoppages. I am not noticing when it stops every time a...
Hello, Since today i own the fitbit sense but i cant use the ECG app. I have already done the Hearth Rythm Assesment but my fitbit keeps saving i have to do it. Can i reset it someway? Thanks for help! Moderator edit: subject for clarity/label
There are four pins on the square battery that attaches to the back of the watch. One of them is shorter than the other. I have tried cleaning the back of the watch and the battery with alcohol, but it still does not work. I have only had the watch l...
Looks like it's been a while sense got an update. Anyone knows when new update is coming. There are lots of stuff to be fixed.
In reading docs on firmware update, I see something to the effect that IF I see a pink arrow, then there is an update available. However, the lack of a pink arrow means ... that I have current firmware? How can the lack of something I have never s...
I notice that the Fitbit sense SPO2 works only night and >3 hour sleep. That is useless to me if the SPO2 failed to get reading are you going to ask me to go to bed for at lease 3 hours to test it? We pay so much for such product but with a white ele...
Hello. I am considering buying a Fitbit Sense and was looking at the item on the John Lewis website (a UK department store). I was interested to see that you can receive 6 months of Fitbit Premium for free with the purchase. However I am already a me...
After using Sense for 2 months I have realised that it does not show the data correctly. I decided to enjoying my Sunday in bed surfing net but when I checked it started showing me active minutes 44 which cannot be correct. Also data of floor climb i...
My Sense stopped syncing with my iPhone about a week ago. I have tried rebooting both and problem remains. Really frustrating Moderator Edit: Clarified subject
I switched the sleep setting to sensitive and for only one night did it record restlessness and more detailed data. Now it records just the same as the normal setting. Switching back and forth makes no difference. Only awake and asleep data on both s...
For the past couple of months I have been having trouble with my Sense syncing. Then Fitbit did an update it is got better. I was on the premium trial and once the trial period ended and I was in the paid program it stopped syncing again. I have foll...
About a week and a half ago, Fitbit released new firmware for Sense. Ever since that firmware update was released, my battery would drain in a matter of hours after a full charge. I contacted customer support and they told me that the firmware update...
The push button on the left side of the watch seems to be missing. My screen is black. When I attach the charger nothing lights up. Moderator Edit: Clarified subject
I just finished an eight mile hike and all the steps were counted accurately. Then a few hours later 5,000 steps disappeared from my log. Why/How does that happen? Moderator edit: subject for clarity
This is an issue for me too. I just got a Sense and am in the hospital and only walk to the bathroom (Several times) which is about 10’ away. It recorded over 2000 steps for yesterday. That is not acceptable at all. I do have the sleep sensitivity tu...
I got my Fitbit sense a week ago and it hasn't recorded any sleep information. I've read through a lot of posts regarding the sense not recording sleep information and followed the recommended steps but nothing has helped. I've tried wearing it on my...
The majority of the spo2 watch Faces stay blank once you load them up they're not displaying any information. This is after restarting the watch several times. The only one that seems to work is the first one that came out. This was not an issue a fe...
I have tried everything for the past 5 days and it fails to sync with IOS. Just will replace this piece of trash with something else that can Sync when you need! Moderator edit: subject for clarity
I must be using my Fitbit sense wrong. My notifications (specially WhatsApp) don’t pop up on my watch screen, and the only way to see them is to open and swipe down. Surely this is not how the watch works, and if so, I made a horrible mistake buying ...
For thoe that use the Spotify app and stream directly from their Sense, how is it on the battery? Trying to decide if it's worth pairing my ear buds to the Sense of just keep using my phone. If it chews through the Sense's battery, I don't think I'll...
My Sense can not find my iPhone, phone will not connect to Fitbit app Moderator edit: subject for clarity
My altitude measurements has increased significantly, started 8 days ago . Even on a day with little wind it is recordings lots of stairs. Today i already got 24 stairs after a short walk with the dog. Never seen this happen before even on stormy day...
How do I keep the screen on permanently? Moderator Edit: Clarified subject
I have the Device Lock feature on my sense set to the enabled (recommended) setting and normally it would ask me once a day or after I put it back on for the pin code. It was working fine for about 5 months. The past couple of weeks, however, I have ...
I can't complete Sense set up because my iPhone devise menu isn't recognizing Sense Controls Moderator Edit: Clarified subject and updated label
When will be available google assistant in italian language for fitbit sense? Moderator Edit: Clarified subject and updated label
So, I bought a fitbit sense form the google store. At first glance and reading the abilities; I was very hopeful about this device becoming a good fit. I knew that it would not be anything as advanced as my wife's iWatch 6 I just bought her; but I fi...
