06-01-2021 15:19
06-01-2021 15:19
My sense will no longer respond to any form of touch on the watch. I have reset it ten times today, it will work for a short while but then goes back to being unresponsive. Any one else having this issue?
06-01-2021 18:15
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-01-2021 18:15
Hi @VikingBiking.
It's time to contact Support. You can contact them here .
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer06-02-2021 01:08 - edited 06-02-2021 01:09
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-02-2021 01:08 - edited 06-02-2021 01:09
It could be you have a bug in the clock face you are using.
2 choices - swipe left on the watch, when you can, and click on Clocks app and change to another face, or
in the Fitbit App, click on Profile photo, Device photo and Clocks tile and install or change to another clock face.
If that fails do as @DramaQueenDiva says.
Author | ch, passion for improvement.
Best Answer