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Sense is no longer charging

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‎06-03-2021 00:45 - last edited on ‎06-03-2021 15:50 by Fitbit Moderator

‎06-03-2021 00:45 - last edited on ‎06-03-2021 15:50 by Fitbit Moderator

My fitbit sense is no longer charging, I have had for about 6 months, not sure what to do or who to talk to about this. I have tried multiple outlets and cleaned off the area. Please help

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-03-2021 03:53

‎06-03-2021 03:53

Contact support, they can send you a new one..

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‎06-03-2021 06:19

In response to lablover55

‎06-03-2021 06:19

As @lablover55  says, probably best to contact Fitbit Support directly. They may be able to help you with a replacement charger, its a known issue with some chargers.

Author | ch, passion for improvement.

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