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Sense is not tracking nor syncing my data

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‎11-15-2022 14:32 - last edited on ‎11-16-2022 10:46 by Fitbit Moderator

‎11-15-2022 14:32 - last edited on ‎11-16-2022 10:46 by Fitbit Moderator

Fitbit has only recorded 2 hours of activity, not true as I’m on 14000 steps def done across the day. Also the fitbit dashboard has a heightened heart recorded for my run this morning but the app and the watch show no increased heart rate today which is impossible,  lastly it did not record my sleep 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎11-16-2022 06:58

‎11-16-2022 06:58

Hi, @Dudd22 welcome, you may find these articles of interest How do Fitbit devices sync their data? and Why won't my Fitbit device sync? If you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎11-18-2022 19:18

In response to Gr4ndp4

‎11-18-2022 19:18

Sorry neither of these articles helped. I reset my entire Fitbit and it started counting my heartbeat again! However it never did register my heartbeat from the run on my watch or app despite there being a count on my dashboard all be it that that was short too

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