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Sense is not tracking steps correctly

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‎06-02-2022 04:23 - last edited on ‎06-03-2022 18:45 by Fitbit Moderator

‎06-02-2022 04:23 - last edited on ‎06-03-2022 18:45 by Fitbit Moderator

Sense is not tracking steps correctly and while charging using my laptop, my laptop gets re-started automatically. I need the customer care number with whom I can contact directly

 

Moderator Edit: Clarified subject

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‎06-02-2022 12:26

‎06-02-2022 12:26

Hi, @HemaSivakoti welcome to the community, you do not mention the magnitude of the error in your step count, you may be interested in this article How accurate are Fitbit devices? which has a section on "Steps". In addition, this third party article offers a view -

How to make your fitness tracker count steps more accurately - The Verge, it's not just a Fitbit issue.

If you feel the need to contact "Customer Support" you can reach them here, I recommend you use the chat facility or phone for a prompt response.

I hope this helps.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer