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Sense is showing steps denied

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‎08-02-2021 04:03 - last edited on ‎08-13-2021 10:58 by Fitbit Moderator

‎08-02-2021 04:03 - last edited on ‎08-13-2021 10:58 by Fitbit Moderator

My Fitbit is showing steps denied, and ❤ is showing ???. Any idea how to fix this problem.  It was working fine until now, its only a week old 

 

 

 

Moderator edit: subject for clarity

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‎08-02-2021 10:03

‎08-02-2021 10:03

Try going to Settings on the watch and at the bottom Shutdown. Place it on the charger to restart it.

Author | ch, passion for improvement.

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