Sense keeps disconnecting from Bluetooth

[Kalrec1]

Since the update, my Fitbit Sense is disconnecting & I continuously have to pair it again. Is there a fix for this?

Moderator Edit: Clarified subject

[SunsetRunner · Accepted solution]

Take a look at this thread for more info

[SunsetRunner]

I’m having the same problem of my Sense needing to repair with my iPhone for 2-3 days now. Not sure why it started. No major update that I am aware of. I tried clicking on the link for the other thread, but it doesn’t work. 

[Brandon41]

I have the same issue with my bluetooth staying connected among other issues, but why can't I see the response/answer to this? 

[MattJ71]

Yes, same here.  After the last Fitbit app update, my Sense no longer stays connected to my Galaxy Note 10+

I have to reboot my Sense, it works for a while, and then disconnects.

[stucielu]

I am having this problem, and cannot access the linked thread.  Would love some actual help.

[heatherRiff]

Same here. And I can't get the link either. 

[Guy_]

Hi @stucielu , @heatherRiff  - what actually is not working properly?

If you are not getting notifications there is a bug in the latest version of the Fitbit App. Nothing you can do to fix it.

You can chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

[stucielu]

The issue isn’t the notifications—those work fine when the the FitBit is actually paired to Bluetooth.  The issue is that it keeps unpairing, and I have to pair it again several times a day.

[Lagpalmieri]

How do I pair my Samsung 21s 5g to my sense?

[Fozbot65]

Don't know if anyone will see this as I had the same problem but I found that by revoking access to all connected devices and signing out then back into the app, the issue seems to have resolved itself - for now anyway.