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Sense losing steps and tracking high number of floors

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‎01-16-2021 10:59 - last edited on ‎01-18-2021 09:45 by Fitbit Moderator

‎01-16-2021 10:59 - last edited on ‎01-18-2021 09:45 by Fitbit Moderator

My sense keeps defaulting back to the last sync'd number of steps rather than the steps stored on my fitbit and my number of floors being registered is ridiculous!

Yesterday I was ill, sat on the sofa most of the day, went upstairs maybe twice. I recorded about 3000 steps and more than 50 floors?

Today I've lost about 1000steps...

 

Anyone else getting odd results?

I'm getting a bit bored of it... Used fitbit for years but thinking about changing... 

 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎01-16-2021 16:01

‎01-16-2021 16:01

@TryingtoBeFit13 when you go to fitbit.com to your Dashboard is the data wrong there as well? Also, have you tried rebooting your watch several times (long press the button until screen goes black and fitbit logo flashes)?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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