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Sense not charging

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‎03-07-2021 07:58

‎03-07-2021 07:58

My sense is not charging. I have followed all the troubleshooting steps in the not charging article. I have turned it off and back on, moved the charging outlet and USB plug multiple times, I've cleaned all sensors. I cannot find a place to actually contact someone outside of posting an article here. Can someone please help me or point me in the right durection

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‎03-07-2021 08:06

‎03-07-2021 08:06

Hi @Scrowly2010 - thanks for letting us know what you already tried. (I won’t offer those tips again.) You can contact Fitbit Support with this link. 

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