10-28-2020 03:24
10-28-2020 03:24
Each morning I check my sleep score for the previous night. Once I sync, my app has no problem giving me a sleep score. However, the sleep score does not show on my sense watch.
10-28-2020 06:52
10-28-2020 06:52
This has started happening to me to. My sleep score was sinking with the watch face but for the last several nights (about a week now?) the space on the watch face where my sleep score should show up just shows to dashes (despite having a sleep score in the Fitbit app).
Any ideas anyone?
11-29-2020 10:44
11-29-2020 10:44
Same issue - Mine stopped showing up after the last firmware update.
12-15-2020 06:02
01-06-2021 00:38
01-06-2021 00:38
Same with the new sense’s that both my wife and I treated ourselves to. One of a number of bugs. Not happy with our purchase now.
01-07-2021 07:11
01-07-2021 07:11
Hey, all.
I figured this out.
Hope this helps.
- John
01-28-2021 14:18
01-28-2021 14:18
Same here, worked fine the first 3 days but then i haven't seen the score in my watch anymore.
02-14-2021 20:00
02-14-2021 20:00
After syncing with iPhone, open Sleep score. Give it a few seconds to display. After score appears, open "Today" in Sense, and open
"Sleep". After a few seconds it will show the score, and will also appear on main screen.
02-14-2021 20:29
02-14-2021 20:29
After you wake up.
The tracker needs to sync, a sync is tried every 20 minutes.
The data from the tracker gets synced with your cloud account.
In the cloud your sleep is analyzed and a sleep score is calculated.
This process takes two syncs and if the second sync fails, or cloud services is overloaded. the sleep score may not get to the watch.
You may have to force a second sync.
I've seen days when it took a free hours to get sleep onto the tracker.
04-09-2021 07:45
04-09-2021 07:45
Yes, that seems to be how it works. It is so inferior to many other watches (Garmin, Suunto, Amazfit, Huawei to name a few) all show sleep data on the watch and don't need multiple syncs in order to (maybe if we're lucky) eventually see it on the watch. Mickey mouse programming!
The watch is OK (just about) with some potentially good features, but the OS and software is so work in progress. I hope Google can shake things up (although if WearOS is anything to go by it might never happen). The interface so just so juvenile.🦄!
04-20-2021 16:08
04-20-2021 16:08
Sleep Score does not match in app and watch. Today it's 75 on watch and 73 in app. NOTHING makes it match. Reboot app, reboot Sense, several times. Still out 2.
@SunsetRunner wrote:Each morning I check my sleep score for the previous night. Once I sync, my app has no problem giving me a sleep score. However, the sleep score does not show on my sense watch.
03-28-2022 10:40
03-28-2022 10:40
This is happening to me too. Some days it works and then others it simply fails to sync to the sense watch.
03-28-2022 17:59
03-28-2022 17:59
Happening to me too. Today my app says sleep was 5h36m but my Sense says 1h33m. Why is it so hard to make these things work properly?
03-29-2022 07:30
03-29-2022 07:30
@TrevorC57 @nickj26 Syncing issues for me are usually fixed by deleting the Sense in the Fitbit app and then adding it again. You don't lose any information and the only thing that resets is the weather to Celsius if you use Fahrenhiet.