Sense not tracking sleep - Fitbit Community

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Sense not tracking sleep

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Sundanz

2 0 0

I just got a Sense and after 3 nights it hasn't tracked my sleep at all. Do I need to send it back? Thank you!

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Lizruiz87

1 0 1

I have the same problem, I chat with someone of the CS and after restart, it works but just for that night…

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Sundanz

2 0 0

I was told to do a factory reset, but it's been 2 nights since then and it still isn't working.

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