Sense not transferring SP02 data to the App.

[infinidim]

I have a Sense (running the latest version of firmware) and in the last couple of days the Fitbit app ( latest version) has not shown the any SP02 data. All the rest of the Health Metrics data shows up perfectly. Does anyone have the issue and has anybody found a solution? 

[Clove6060]

Try restarting sense, app, and phone.

[infinidim]

Clover6060, have carried out all these actions before I put the message up on the forum but thanks for the suggestions. Keep safe. 

[Khavalier]

My Sense stopped sending data as of Wednesday morning, 12/15. I checked that the spo2 app was still installed and looked at the data with a watchface. Would be great to figure this out. 

[infinidim]

My Sense today started showing SP02 again. Nothing change on the phone or the Sense. Something strange going on here. It even showed yesterdays data as well. See screen shot. 

 Everybody keep safe. 

[infinidim]

Yet again it has disappeared, see screenshot. It seems to be very random that I am now getting SP02.

Keep safe 

 

[Lmcchesney]

Same problem. Spot data displays on watch face. App says no data available. 

[infinidim]

Yet again SP02 is back again. (see screen shot) This has to be something wrong with the firmware on the Sense. The watch also crashed and created a core dump which I sent to Fitbit. They never seem to do anything though.

Keep safe