08-12-2021
05:51
- last edited on
08-12-2021
18:18
by
SilviaFitbit
08-12-2021
05:51
- last edited on
08-12-2021
18:18
by
SilviaFitbit
I’ve had my sense for 7 months. It just not work write. The other day the time was even off. It does not sync. I have to play around with it every day. If I push the button to reboot other things pop up…but the the Fitbit logo. I can’t get it hooked up with my wifi. Is the problem is that my phone is old? It’s a 6 plus. It says i need a iso13 and above. I have 12.4. ….I don’t want much from this watch. Heartbeat, sleep records, oxygen, steps…time . It was a splurge for me and I’m constantly disappointed. My weekly reports show me zero steps a few days a week. I’d like to get my daily sleep records. The button is hard to hold in. Please someone help this old lady….please….
Moderator Edit: Clarified subject
08-12-2021 06:08
08-12-2021 06:08
Try a factory reset.