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Sense receives emails even after turning them off

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‎04-19-2021 03:06 - last edited on ‎04-19-2021 15:19 by Fitbit Moderator

‎04-19-2021 03:06 - last edited on ‎04-19-2021 15:19 by Fitbit Moderator

I've always had my email notifications switched off but they've just started coming through. If I try to turn the notifications off via the app they just switch back on again straight away 🤷‍:female_sign: is anyone else having this problem?

 

Moderator Edit: Clarified subject and updated label

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‎04-19-2021 04:09

‎04-19-2021 04:09

This seems to be a known problem that Fitbit are working on. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/Android-App/Email-notifications-won-t-turn-off/td-p/4805800

 

 

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‎04-20-2021 06:47

‎04-20-2021 06:47

Yes I have the same. Since a day or two I think. Maybe it's the last update of the Fitbit Android app causing this? I'll check out the link SteveH posted.

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