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Sense screen does open

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‎05-15-2022 11:59 - edited ‎05-15-2022 11:59

‎05-15-2022 11:59 - edited ‎05-15-2022 11:59

Whenever I lift or turn my wrist to check the time the sense screen stays black. I have to use the button to open the screen. This just stared happening after the last time I charged the sense. 

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‎05-15-2022 12:33

‎05-15-2022 12:33

Probably accidentally have 'Screen Wake' turned off, or else in 'Sleep Mode'.  Access both in Quick Settings: scroll left one screen from clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎05-15-2022 12:33

‎05-15-2022 12:33

Probably accidentally have 'Screen Wake' turned off, or else in 'Sleep Mode'.  Access both in Quick Settings: scroll left one screen from clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-15-2022 12:47

In response to JohnnyRow

‎05-15-2022 12:47

Thank you. I'll check that. 

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‎05-15-2022 12:49

In response to JohnnyRow

‎05-15-2022 12:49

Thank you so much. Fixed the problem. Now I know how to fix that issue. 

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