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My fully charged Sense is dead

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‎05-15-2022 16:28

‎05-15-2022 16:28

Got nothing,  no activation button response, no tap response.  No Sync success. 

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‎05-15-2022 20:26 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

‎05-15-2022 20:26 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

Hi @Kim95mann  - just in case, please verify in the app when the Sense last synced.

If it is more than a day ago it could be the battery needs charging.

There is often a fault with the charge cable or the contacts need cleaning or even a power source issue. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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