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Sense screen glitch?? - SOLVED

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‎07-14-2022 11:47 - edited ‎07-18-2022 04:51

‎07-14-2022 11:47 - edited ‎07-18-2022 04:51

My wife and I bought our Senses about 4 months ago and display is starting to glitch out. It happens on certain screens and not others. Anyone else having this issue, or know a fix? (restarting, and factory resetting do not fix the issue)

 

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7 REPLIES 7

‎07-14-2022 11:50

‎07-14-2022 11:50

To elaborate, only mine is doing this. (Why is there no edit option??)

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‎07-14-2022 15:21 - edited ‎07-15-2022 06:19

In response to FedUpWithTech

‎07-14-2022 15:21 - edited ‎07-15-2022 06:19

Hello @FedUpWithTech and welcome to the Community.  You did the appropriate trouble shooting.  I think you should contact Support for more help.

 

BTW, tap on the three dots in the upper right of your post and you get an Edit option in the dropdown,

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-14-2022 15:37

In response to LZeeW

‎07-14-2022 15:37

I guess I will contact them. I do not have the option to edit my post.

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‎07-14-2022 19:38

In response to FedUpWithTech

‎07-14-2022 19:38

Do you both have the same watch face?

wondering if the watch face is corrupting 

the screens.

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎07-15-2022 06:21

In response to FedUpWithTech

‎07-15-2022 06:21

@FedUpWithTech   I hope you get the help you need.  I honestly don't know why the Edit option is missing from your drop down.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-15-2022 07:55

In response to Clove6060

‎07-15-2022 07:55

Excellent theory, we have different watch faces. I switched mine, tried 3 different faces, even the default face. All still having the same issue unfortunately.

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‎07-18-2022 04:51 - edited ‎07-18-2022 04:52

‎07-18-2022 04:51 - edited ‎07-18-2022 04:52

Just an update, the second factory reset I did seems to have corrected the issue. Hopefully it won't happen again. Thanks all for the suggestions!

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