05-06-2021
08:02
- last edited on
05-07-2021
12:23
by
LizzyFitbit
05-06-2021
08:02
- last edited on
05-07-2021
12:23
by
LizzyFitbit
When in settings display mode the screen goes very dark
Moderator Edit: Clarified subject
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-07-2021
12:28
- last edited on
06-17-2024
10:23
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-07-2021
12:28
- last edited on
06-17-2024
10:23
by
MarreFitbit
Hi @bazzlar. Welcome on board. @Guy_ Thanks for your great help.
@bazzlar Just to confirm, what do you mean by settings display mode? In addition to @Guy_'s suggestions, I'd recommend changing the brightness level to see if that helps. To do this, can do this, open the Settings app, tap on Display, and adjust the screen's brightness to either Normal or Max. Let me know how it goes.
Hope this helps.
Best AnswerWhen I go into the settings display screen my scrren goes very dark so I can't see the display settings to change them.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-10-2021
12:04
- last edited on
06-17-2024
10:23
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-10-2021
12:04
- last edited on
06-17-2024
10:23
by
MarreFitbit
Hi @bazzlar. Welcome to the Community Forums. @Guy_ It's good to see you again.
@bazzlar Thanks for trying the suggestions posted above. Because your Sense screen is going very dark, let me recommend restarting your watch to refresh its performance. Once this is done, check one more time if the Sleep Mode is turned off and adjust the screen's brightness to see how it goes.
Hope this helps.
Best Answer