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Sense screen locked

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‎05-16-2022 06:51

‎05-16-2022 06:51

Got up this morning and my Sense was locked on the Logo.  Not responding to side button.  Any ideas?

 

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‎05-17-2022 04:56

‎05-17-2022 04:56

Hi @JFryx6 I know you said it is not responding to the button,  but did you try restarting it? Restart your Tracker  

 

If it won't restart then you will need to contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-17-2022 05:25

‎05-17-2022 05:25

Press and hold the side button for 30 seconds.  If that doesn't work contact customer support.

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‎05-17-2022 06:01

In response to KB9WNS

‎05-17-2022 06:01

Thanks but that did not work. None of the trouble shooting suggestions worked. Will be getting a replacement.

Sent from Janet's iPhone
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