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Sense screen won't respond

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‎01-27-2022 10:48 - last edited on ‎01-29-2022 05:18 by Fitbit Moderator

‎01-27-2022 10:48 - last edited on ‎01-29-2022 05:18 by Fitbit Moderator

Hi,

My Sense seems to work overall but the screen won't allow to swipe from main screen to other apps. When using the back button it requests my secret code but it won't even allow me to input it.

I have tried to reset but it won't work.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-28-2022 22:55

‎01-28-2022 22:55

Hi @Itavizon  -  did your try How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎01-29-2022 05:20 - edited ‎08-08-2023 12:03

In response to Guy_

‎01-29-2022 05:20 - edited ‎08-08-2023 12:03

Hi there, @Itavizon. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Maria | Community Moderator, Fitbit


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