05-12-2022 06:52 - edited 05-13-2022 10:45
05-12-2022 06:52 - edited 05-13-2022 10:45
So my new Sense doesn't seem to sync my SpO2 data and I see this is a common problem. When I first got the watch 2 weeks ago, it showed my data is the Helath Matrix once then stopped. I read the posts and followed these steps: logged out of app, cleared cache, forced stopped, restarted phone, then logged back in. Next day it synced my SpO2 data just once. So this week, I repeated the following steps, but deleted the app, and then reinstalled... again, it just synced once and stopped syncing. All data shows on the watch but is not consistently syncing. What else can I do beside constantly following the above steps. Years ago I had major issues with my Ionic and a swore I would never buy another Fitbit. I switched to Garmin and had 2+ trouble free years. I just switched back to a Fitbit after a recall and offer I received from them. I was hoping Fitbit got their stuff together, but I was wrong and I'm regretting my purchase.
05-13-2022 10:49
05-13-2022 10:49
Well, a day later all my it appears to be working again... I know have 3 days in a row that appear in my app. We shall see what happens.