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Sense stopped recording sleep score

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‎07-14-2022 06:17

‎07-14-2022 06:17

About a month ago the Sense stop recording the sleep score. It worked fine for the first several months but then started intermittently dropping the sleep score. Last month it stopped altogether. I have tried the fixes I have found on line. What is my next opinion?

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‎07-16-2022 10:57

‎07-16-2022 10:57

Hi @Goodoninji do you see the advanced, or simple sleep stats. 

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‎07-16-2022 18:35

‎07-16-2022 18:35

Have your reported it to Customer Service?  I suspect you aren't the only one this is happening to.  My Sense stopped reporting the Snore score out of the blue.  Suggestion:  Try restarting the Sense.   Sometimes turning the device off, letting it sit for a few minutes and restarting seems to reset. They recently added some new features to the sleep score which is probably causing our devices to run amuk.

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