Sense stopped tracking my breathing rate data

[Debsisco]

The breathing rate stopped working about 4 days ago. How do I fix this?

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @Debsisco, welcome to the community, may I draw your attention to How do I track breathing rate in the Fitbit app? which contains advice and guidance. If you are still stuck please post here again.

Cheers

[rainwind]

My breathing rate and HRV is not showing up in health metrics and today I also didn't get a sleep score.

I've done two factory resets, removed the app from my phone then reinstalled it after rebooting my phone. Spent time with support, at this point I have tried every single thing that I know of and still no luck. Hoping Fitbit / Google fix this problem. These things shouldn't happen on Fitbit's most expensive watch or any of the other watches. I've seen this problem of not all the health metrics showing up on various Fitbit watches which tells me it is a server side problem.

[Gr4ndp4 · Accepted solution]

Hi, @rainwind, welcome, may I draw your attention to How do I track heart rate with my Fitbit device? and What should I know about health metrics in the Fitbit app? , I apologise if you have already seen them. You will have already noted you need to wear the "Sense" for a full 24 hours to populate the metrics tile. If you are a restless sleeper disturbances may interrupt the evaluation of your sleep. You may be interested in What's sleep score in the Fitbit app? and the guided programme "Habits for Restful Sleep" available in premium.

I hope this is useful.

Cheers

[rainwind]

Gr4ndp4,
 
Thank you so much. I think I've read and will now reread the sections you suggest this time more carefully. I think that you have already given me some very valuable help. I am in fact a restless sleeper, I have Premium and will finally take advantage of "Habits for a Restfull Sleep".
 
I wore my Sense on my non dominant hand and today I got all the metrics except the "Heart rate variability" It does seem that I need to switch which hand I wear the watch on every so often.

It's been six weeks since I got the watch and as I recall I've only gotten all of the readings once. I very much want this watch to work well for me, I like the style and especially all of the health metrics, this would be a great watch if it was dependable.

rainwind

[Debsisco]

I’ve had my sense since November. I spoke with someone from FitBit and things are now working properly. I’m hoping it stays that way. I love my sense. I too like all the features. I do wear mine on my non-dominant arm. Good luck!

Sent from my iPhone

[JEAE]

Same here. No breathing rate or heart rate variability for two weeks 

[Gr4ndp4]

Hello @JEAE, welcome, I'm unsure of how we can help you. If you are not getting all the data have tried the steps recommended in earlier posts? Is it just the HR variability that is missing? if so have you made any progress? Let us know.

Cheers

[rainwind]

Breathing Rate and Heart Rate Variability very rarely show up still.

Thanks

[Alhoward]

I NEVER get the breathing rate. I use a Cpap, could that be the problem?

[Allatian]

My breathing rate was working fine and now it's stopped working since about 3 days ago.

I've been wearing my Charge 3 as I always do.

[Allatian]

My breathing rate metrics stopped working too. It was collecting it fine until about 3 days ago on my Charge 3.

[Gr4ndp4]

Hi, @Allatian, welcome, may I suggest you post on the "Other Charge trackers" board (This focuses on "Sense"). Looking at the "Other Charge trackers" board and the "Platform" boards there does not seem to be a general problem being reported. As advised in my earlier posts What should I know about health metrics in the Fitbit app? provides a lot of information & advice. Bear in mind it is not available in all regions. There is a section on steps to take if you are not getting data.

I hope this helps.

Cheers

[Gr4ndp4]

Hi, @Alhoward, I think your question will be best answered by your medical professional.

Cheers