Sense stopped tracking my sleep score

[Shayngry]

My sense has stopped tracking my sleep score. Anyone else? Also not auto tracking sleep 

Moderator Edit: Clarified subject

[Guy_]

Hi, the first thing to do is restart the watch and phone, to ensure proper syncing.

Also in the watch Settings, Quiet modes, there is schedule mode. It can be a good idea to enable this as it might help the watch know you may be sleeping during this time.

[MarreFitbit · Accepted solution]

Hi there, @Shayngry. Welcome to the Community Forums. 

In addition to what @Guy_ has shared with you, please keep in mind that you must see sleep stages in order to see your sleep score information. Please swipe left on the Sleep Score graph, here you can see information about your weekly sleep average and sleep duration. To get more detailed information, see What's sleep score in the Fitbit app?

With that said, I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?