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Sense stopped working for no reason

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‎03-07-2024 11:05 - last edited on ‎03-07-2024 14:30 by Fitbit Moderator

‎03-07-2024 11:05 - last edited on ‎03-07-2024 14:30 by Fitbit Moderator

Sense stopped working for no reason 

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎03-07-2024 12:12

‎03-07-2024 12:12

HI @NanaNisey - there may be many reasons, but first try restarting it. Also try recharging it, and if you can get it working try changing the clock face.

If it got wet then it can just stop, Make sure it doesn't get hot when trying to charge.

Author | ch, passion for improvement.

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‎03-11-2024 06:17

‎03-11-2024 06:17

I have tryed recharging still not working but does not hold charge for long then goes back too zero 

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‎03-16-2024 20:53

In response to NanaNisey

‎03-16-2024 20:53

Hey Google/Fitbit. Any update on this dodgy firmware issue that has bricked all of our devices? My Sense also stuck on a reboot loop after it tried to update the to the latest firmware. There's obviously an issue with the latest software build causing this issue. When will Fitbit release a new firmware to resolve this? Or will you issue replacement/refunds for us?

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