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Sense stopped working

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‎05-10-2021 19:42 - last edited on ‎05-17-2021 12:54 by Fitbit Moderator

‎05-10-2021 19:42 - last edited on ‎05-17-2021 12:54 by Fitbit Moderator

Noticed my clock on my Sense wasn’t working a few hours ago.  Screen is black. When I clicked “clocks” to try to change the face, after a few seconds, it goes back to the menu.  So, I tried “alarms”, “settings”, and “EDA scan” and nothing happens.  Any suggestion what to do?  

 

 

Moderator edit: subject for clarity

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‎05-10-2021 21:39

‎05-10-2021 21:39

maybe try a soft reboot hold button down for 10-15 seconds don't worry if something like fitbit pay or something else pops up while holding it down just keep holding it until watch goes dark and then the fitbit logo pops back on hope that helps you out.

Best Answer