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Sense stopped working

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‎06-08-2022 10:18

‎06-08-2022 10:18

My Sense has stopped working.  I tried to charge it, thinking the battery had died, but all that happened was it become extremely hot to touch and appeared to have over heated, but it not charge.

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‎06-08-2022 16:51

‎06-08-2022 16:51

Welcome to the Fitbit Community, @Capeverde.

 

I’m sorry to hear that you are having difficulties with your Fitbit Sense. Your time while dealing with this situation is highly appreciated.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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