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Sense stuck on Fitbit Logo

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‎11-22-2022 11:57 - last edited on ‎11-22-2022 14:57 by Fitbit Moderator

‎11-22-2022 11:57 - last edited on ‎11-22-2022 14:57 by Fitbit Moderator

I shut down my sence because it wasn't connecting to my phone properly and now it won't turn on (i've held the on button until the fitbit logo appears and nothing happens)

 

Moderator Edit: Clarified subject

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‎11-22-2022 15:07 - edited ‎06-28-2023 09:05

‎11-22-2022 15:07 - edited ‎06-28-2023 09:05

Hi there, @Kyah365. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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