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Sense stuck on Fitbit logo screen

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‎08-20-2022 05:18

‎08-20-2022 05:18

Same issue so many seem to be having. My sense died yesterday and I put it to charge. This morning, it is stuck on the Fitbit logo screen. I’ve tried the reboot steps others have offered, and it is continually stuck on the logo screen. Any idea what I should do next?

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‎08-20-2022 05:46

‎08-20-2022 05:46

Hi @LeeTX - probably best to chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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‎08-20-2022 16:53

In response to Guy_

‎08-20-2022 16:53

Been trying that. Can’t even get connected to someone. 

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