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Sense stuck on Fitbit logo

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‎03-06-2023 08:11 - last edited on ‎03-06-2023 08:19 by Fitbit Moderator

‎03-06-2023 08:11 - last edited on ‎03-06-2023 08:19 by Fitbit Moderator

The Fitbit logo is stuck on my Fitbit sense. I have restarted it multiple times, but the log keeps displaying and won't go away. I've had it on the charger for awhile now, so I know it has battery life. What do I do now? 

 

 

Moderator Edit: Clarified subject

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‎03-06-2023 08:21 - edited ‎07-29-2023 04:04

‎03-06-2023 08:21 - edited ‎07-29-2023 04:04

Hi there, @KariKaili. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Sense before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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