03-31-2022
07:10
- last edited on
09-06-2024
17:47
by
AndreaFitbit
03-31-2022
07:10
- last edited on
09-06-2024
17:47
by
AndreaFitbit
I purchased the Sense in June 2019. Today it is almost April 2022. The watch WILL NOT charge anymore. What is the warranty length for this watch? What are my alternatives?
Thanks
Moderator Edit: Clarified subject.
03-31-2022 07:34
03-31-2022 07:34
Depends where you are. EU and a few other countries have 2 years, other countries just 1 year.
03-31-2022 22:49 - edited 03-31-2022 22:50
03-31-2022 22:49 - edited 03-31-2022 22:50
Hi @DLloyd002 - as @t.parker says for warranty but a few issues to consider.
A Sense only came out around September 2020, best to get the correct purchase date for the warranty.
Second the not charging problem is quite a common issue resolved by cleaning or replacing the charge cable which often fails.
See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
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