04-08-2021
07:22
- last edited on
04-09-2021
12:20
by
AndreaFitbit
04-08-2021
07:22
- last edited on
04-09-2021
12:20
by
AndreaFitbit
I was changing some color settings on a clock face yesterday (TREKV4FB) and all of a sudden when I swipe the Sense either way the calculator will pop up. Then I can't do anything else.
I looked through the app on my phone and I see all other data and apps still listed there. I see no other setting in there that will help.
I did the 10 second reset on the watch and nothing changed.
Thanks in advance for any help. If nothing here then I'll have to call Customer Support.
Moderator edit: format.
04-08-2021
07:28
- last edited on
04-09-2021
12:22
by
AndreaFitbit
04-08-2021
07:28
- last edited on
04-09-2021
12:22
by
AndreaFitbit
One correction. The calculator will pop up even if I touch the watch screen. I have to push the side button to get back to the clock face.
I've deleted the clock face TREKV4FB and nothing changed.
I looked closer. The watch is not showing the calculator, it's asking for a 4 digit code. Maybe a paring request? I thought the watch sent the paring code to the app on the phone?
OK I figured it out. The watch was looking for an Unlock Code. I must have enabled Lock somehow by mistake where the watch asked for your unlock code every 24 hours or when you take it off. I luckily remembered my code and it was workable. I went into the app on the phone and changed the Device Lock option so I only have to enter this code when using the Wallet feature.
Moderator edit: updated post.
04-08-2021 12:34
04-08-2021 12:34
Try adding or removing an app, this should bring back all apps.
05-17-2022 08:49
05-17-2022 08:49
Thank you for the info on the enable lock feature. Couldn’t figure out why only the calculator was showing!