Sense won't charge properly

[DanCJr]

It is disappointing to say the least, that the Sense recharge process is inconsistent at best…..I like this product but my biggest gripe is it does not recharge timely, consistently, if at all…….such a a disappointment.  Any help would be appreciated.

Moderator Edit: Clarified subject

[Fletch28]

First it wouldn’t recharge then came the Fitbit logo and nothing else only 9 months old customer service said it’s bad and because I bought it on eBay new they don’t honor the warranty 

[Guy_ · Accepted solution]

Hi @DanCJr - have a look here How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen and also

Tips when using the Sense or Versa 3 charging cable 

The importance of cleaning 

[bshirn10]

Check your charging cable. I'm on my 4th. The right lower pin decends into the base and then won't charge. MANY PEOPLE HAVE THE SAME ISSUE.

[Fletch28]

Same pin not protruding,bought new charger no help

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