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Sense won't charge

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‎01-01-2022 15:37 - last edited on ‎01-07-2022 13:49 by Fitbit Moderator

‎01-01-2022 15:37 - last edited on ‎01-07-2022 13:49 by Fitbit Moderator

My sense won't charge. 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎01-01-2022 15:48

‎01-01-2022 15:48

Hi @Square1974 - Please try using a different outlet to see if that’s the problem. You can find troubleshooting tips here. 

Best Answer

‎01-01-2022 20:16

‎01-01-2022 20:16

Hi @Square1974 - It could also be dirty contacts or a faulty charge cable. See here

Author | ch, passion for improvement.

Best Answer

‎01-05-2022 03:59

In response to Guy_

‎01-05-2022 03:59

Hi, I contacted Fitbit they are replacing the whole think because is under warranty but I think is  the charge cable. Thank you 

Best Answer

‎01-05-2022 05:23

In response to Square1974

‎01-05-2022 05:23

@Square1974  - if you got to keep the old watch you will be able to verify that it was the charge cable.

Author | ch, passion for improvement.

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