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Sense won't charge

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‎11-22-2022 04:24 - last edited on ‎11-22-2022 08:33 by Fitbit Moderator

‎11-22-2022 04:24 - last edited on ‎11-22-2022 08:33 by Fitbit Moderator

I have had my fitbit since April,. I now can't  get it to charge at all. Is it still under a factory warranty? How am I able to get it replaced?

 

 

Moderator Edit: Clarified subject

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‎11-22-2022 08:34 - edited ‎06-28-2023 09:05

‎11-22-2022 08:34 - edited ‎06-28-2023 09:05

Hi there, @Orabfan1968. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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