Sense won't charge - Fitbit Community

Sense won't charge

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Square1974

2 0 1

My sense won't charge.

Moderator Edit: Clarified subject

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4 REPLIES 4

SunsetRunner

0 0 0

Hi @Square1974 - Please try using a different outlet to see if that’s the problem. You can find troubleshooting tips here.

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Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18863 857 8972

Hi @Square1974 - It could also be dirty contacts or a faulty charge cable. See here

Author | ch, passion for improvement.

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Square1974

2 0 1

Hi, I contacted Fitbit they are replacing the whole think because is under warranty but I think is the charge cable. Thank you

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Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18863 857 8972

@Square1974 - if you got to keep the old watch you will be able to verify that it was the charge cable.

Author | ch, passion for improvement.

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