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Sense won't charge

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‎04-07-2022 06:17

‎04-07-2022 06:17

Have had my Sense for approximately 6-7 months - Yesterday at work, I noticed battery was low. Placed on charger overnight - Zero%. Tried a different outlet - still 0 %. Please help - This is my 5th or 6th Fitbit since 2014. Frustrating that it died so quickly

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‎04-07-2022 06:55

‎04-07-2022 06:55

Try cleaning the contacts on the sense with a wet paper towel. 

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‎04-07-2022 21:16

‎04-07-2022 21:16

Hi @GKauffman  - have a look here for the correct cleaning instructions and checking the charge cable How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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