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Sense won't charge

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‎07-16-2023 15:05 - last edited on ‎07-17-2023 06:17 by Fitbit Moderator

‎07-16-2023 15:05 - last edited on ‎07-17-2023 06:17 by Fitbit Moderator

My sense has been a dream since Fitbit replaced it tonight I put it on to charge as I am away for 24 hours I have just gone to put it on after 3 hours of charging and it's dead help cannot be without it 

Moderator Edit: Clarified subject

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‎07-16-2023 20:44 - edited ‎07-17-2023 06:24

‎07-16-2023 20:44 - edited ‎07-17-2023 06:24

Hi @Cornishboy - unless the watch has developed a fault it may be caused by not charging when on the cable. Hopefully these instructions may help How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

If it has charged try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Author | ch, passion for improvement.

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‎07-16-2023 20:44 - edited ‎07-17-2023 06:24

‎07-16-2023 20:44 - edited ‎07-17-2023 06:24

Hi @Cornishboy - unless the watch has developed a fault it may be caused by not charging when on the cable. Hopefully these instructions may help How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

If it has charged try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Author | ch, passion for improvement.

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