help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won't receive text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-03-2021 17:58 - last edited on ‎11-04-2021 12:12 by Fitbit Moderator

‎11-03-2021 17:58 - last edited on ‎11-04-2021 12:12 by Fitbit Moderator

Anyone know why texts to my phone have stopped showing up on my Sense?

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-03-2021 22:03 - last edited on ‎07-13-2024 06:06 by Fitbit Moderator

‎11-03-2021 22:03 - last edited on ‎07-13-2024 06:06 by Fitbit Moderator

Hi, quite possibly because it's in sleep or do not disturb mode.

Swipe right on your watch to get to Quick Settings and disable Sleep [moon] icon and also Do not disturb icon.

Author | ch, passion for improvement.

Best Answer

‎11-22-2021 20:26

‎11-22-2021 20:26

Tried the troubleshooting that fitbit says to do.  https://help.fitbit.com/articles/en_US/Help_article/1979.htm?Highlight=Calls%20ios

That didn't solve it, but found a page that pointed us to turn banner style to persistent, and that seemed to solve it.

https://www.myhealthyapple.com/fitbit-notifications-fix/

 

Best Answer

‎11-26-2021 12:39 - last edited on ‎07-13-2024 06:07 by Fitbit Moderator

In response to marcene

‎11-26-2021 12:39 - last edited on ‎07-13-2024 06:07 by Fitbit Moderator

Hi @Brownrjak and @marcene. Welcome on board. @Guy_ Thanks for stopping by to help our members.

@Brownrjak Thanks for bringing this to our attention. Because your post didn't mention, may I know the model of your phone? Is the same happening with calls or apps notifications? If you haven't done so, please give a try to the great suggestions shared by our friends above. Then, try receiving a text notification on your watch and let me know how it goes.

@marcene Thanks for sharing the steps that worked for you. I'm glad your Sense is receiving your notifications correctly and I'm sure this post will help other members experiencing similar issues.

See you around.

Best Answer