help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won't sync my data to the Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-24-2023 18:43 - last edited on ‎11-27-2023 11:13 by Fitbit Moderator

‎11-24-2023 18:43 - last edited on ‎11-27-2023 11:13 by Fitbit Moderator

I upgraded to an iPhone 15 pro max last night and now my watch records correctly but not the app. I tried a forced resynch but no joy. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎11-27-2023 11:15

‎11-27-2023 11:15

Hi there, @colstevehasty. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Sense is not syncing your data to the Fitbit app. I will be glad to help you with this. 

To better assist you, please confirm whether you've tried all the steps provided here Why won't my Fitbit device sync?

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer