Sense won’t sync with wifi

[Rrosemary7]

My sense won’t sync . Phone and Fitbit fully charged and wifi is on

[NellyG]

What phone are you using? Did your Fitbit previously sync with it, or is it a new phone? 

Try THIS Help Article on syncing issues

[Rrosemary7]

Hi
I have iPhone 6s. It was syncing fine until today

Sent from my iPhone

[NellyG · Accepted solution]

Good it was syncing till today. What usually works for me is restarting the tracker a couple of times, then on your phone unpair your Sense from the bluetooth list, turn off Bluetooth and restart the phone. Turn bluetooth back on (but don't try to pair your sense) then go to the Fitbit app and try to sync. I hope that works for you, but if not, go through the article I listed above.

[Rrosemary7]

Thank you for that. I got it synced!

Sent from my iPhone

[NellyG]

Fantastic!