help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won’t sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2022 05:53

‎07-11-2022 05:53

My sense won’t sync with my app I have re set app and turned blue tooth off and on. When I reset app it did update but when I tried to sync it would not. 

Best Answer
0 Votes
2 REPLIES 2

‎07-11-2022 07:04

‎07-11-2022 07:04

Hi @Br0nco.

 

Which mobile device/platform are you using? Have you tried restarting both the Sense (press and hold the button for 10 seconds until you see the fitbit logo) and your mobile? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎07-11-2022 11:36

In response to N8teGee

‎07-11-2022 11:36

Nathan, I reset my sense for 10 seconds like you suggested and everything works now , it will now sync with my app and I’m happy again.Thank you Sir. 

Best Answer