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Sense won't turn on

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‎12-15-2022 01:01

‎12-15-2022 01:01

My Sense was blank so I assumed my battery needed charging. When charging the Sense, the screen doesn't indicate that it is charging. I've cleaned the connector and connection on the back of the watch. I've also tried resetting the watch but it remains unresponsive. I've tried changing the face as per recommendations but I am unable to connect to the watch from the app. 

 

Can anyone recommend next steps? 

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2 REPLIES 2

‎12-15-2022 01:42

‎12-15-2022 01:42

Hi @DiscoDave181 - have a look at this link How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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‎12-15-2022 12:05

‎12-15-2022 12:05

I have the same problem. How do you reset the watch?

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